Online Assistance


We are here to ensure your journey of buying bridal wear with us goes as smooth as it could possibly be. You find most answers on our FAQs and of course we are more than happy to hear from you if you have any concerns. No questions are too big or too small.

Here is how to reach us:


Write to us

  • Instagram direct message
  • E-mail: info@estherfranke.se
  • Drop us a line here : 

Meet us

  1. Schedule a Virtual Appointment via Microsoft Teams
  2. Make a Showroom Appointment
  • Only 20 minutes from Gothenburg, with views of Lake Sävelången. Nääs Fabriker, an old cotton mill from the 19th century, is now a spectacular environment with hotel, restaurants, café, stores and lots of historical buildings. 
  • Spinnerivägen 1, 448 50, Tollered, Sweden

Here is what we do -

Before order

  • Showroom or virtual appointment
  • Guide to buying your bridal wear
  • Plan this journey with you
  • Size and ordering

While you are waiting

  • Progress update
  • Approximately shipping date
  • Shipping & delivery
  • Tracking package

Order arrived

  • At-home fitting consultation
  • Alteration advice
  • Return & exchange